Privacy Policy

Introduction and Scope

This Privacy Policy (the “Policy”) is entered into between InBC Investment Corp. (“InBC”, “we”, “us”, “our”) and the user of the website (referred to as “you”, “your” or the “User”). The Policy governs the collection, use, disclosure and retention of personal information by InBC when the User visits its website (the “Website”) and interacts with any other services provided through the Website.

Protecting Your Privacy

InBC takes protecting your personal information very seriously. Any personal information we collect is handled in accordance with the British Columbia Personal Information Protection Act (PIPA) and other applicable provincial and federal legislations.

User Consent

By using the Website, you acknowledge the notices in the Policy and you consent to our collection, use, disclosure and retention of your personal information in accordance with the Policy and as otherwise permitted by law. You may withdraw your consent at any time by giving InBC reasonable notice, but consent may not be withdrawn where doing so would frustrate performance of a legal obligation.

What is Considered Personal Information

Under PIPA, personal information includes recorded information about an identifiable individual but does not include business contact information.

What Information We Collect from You

  1. Personal Information You Provide to InBC
  1. Personal Information Collected from the Users

We collect various types of personal information from the Users as permitted by law, including the following types of information:

  • Contact Information: We collect your personal information when you contact InBC directly to inquire about the Website or the investment intake form. This may include your name, email address, phone number and other information that you choose to provide us.
  • Email: When you send us electronic mail, we collect your email address, your internet IP address and your message.
  • Other Information: We collect any other personal information that you submit directly to InBC on a voluntary basis. For example, you may provide information to InBC in respect of a claim or dispute.
  • Additional Personal Information Collected from the Users

We collect the following additional types of personal information from the Users and applicants who complete the investment intake form:

  • Investment Application Information: We collect personal information from the company or individuals who apply to receive investment funds from InBC. This includes an applicant’s first and last name, email address, phone number and pitch decks.
  • Personal Information Automatically Collected When Using the Website

Technical and Usage Information: We collect the User’s IP address and web browser type and information about the sections of the Website visited, the date and time of the User’s use of the Website and in-media time, the URLs visited before and after the User’s use of the Website and certain content that the User downloads from the Website.

Cookies: The Website uses cookies. These are the files that your web browser stores on your computer. The cookies remain on your computer after your session is completed. They do not store any personally identifiable information. They store a unique identifier so we may track our Website visitors at an aggregate level. You can disable the cookies from within your browser settings and may delete them by clearing them from your browser.

We recommend that sensitive personal information not be sent unencrypted over the Internet or by email.

USE OF YOUR PERSONAL INFORMATION

InBC may use the personal information that it collects for various purposes as permitted by law, including the following:

  • Contact Information: We use your contact information to contact and correspond with you directly about our relationship and your use of the Website. InBC may contact you to inform you about its services in different ways including by mail, email, telephone or other means to which you have agreed.
  • Email: At InBC, we value your privacy and strive to maintain a transparent policy regarding the collection of personal information. When you provide us with your email address, we may use it to respond to any inquiries or requests you may have. Additionally, we may also collect your internet IP address and message in order to better understand your needs and provide a more personalized and efficient service. Rest assured that we will never share or sell your email address to any third-parties.
  • Investment Application Information: To evaluate your application for investment, we gather personal information from the company or individuals who apply to receive funds from InBC.
  • Device, Technical and Usage Information: We use device information to understand traffic and activity on the Website and to enable us to improve the Website.
  • Cookies and Tracking Technology: We use this information to track the activity of the Users on the Website and to enable us to improve the Website and the services we provide through the Website.

InBC will only use your personal information for the purpose for which it was originally collected or for a use consistent with that purpose, unless you expressly consent otherwise or it is permitted or required by law.

DISCLOSURE OF YOUR PERSONAL INFORMATION

InBC may share personal information in various circumstances to assist us in providing services, carrying out our mandate or as reasonably required in accordance with law. We have described some of the occasions in which we disclose personal information below.

Third-Party Service Providers

InBC may disclose certain personal information to third-party service providers with whom it has contracted to provide certain services on behalf of InBC. InBC will take steps to help ensure that these service providers adequately safeguard your information in accordance with law. Currently, InBC uses the third-party service providers set out below:

  • Google Marketing Platform, which is a tool that combines Google Analytics 4 and Google Tag Manager, providing advanced tracking and management capabilities.
  • Envoke is a powerful email platform that streamlines communication and maximizes efficiency.
  • DealCloud is a CRM software that InBC uses to help manage and organize our customer relationships efficiently.
  • WordPress is used for creating and managing our Website. We use WordPress plugins, including but not limited to, Gravity Forms and ACF plugins to enhance our WordPress-managed Website.
  • Webnames.ca is our web hosting service that provides secure and reliable hosting solutions for our Website.

Your personal information accessible by our service providers outside of Canada may be subject to access in accordance with the laws of their jurisdiction.

Where Required or Authorized by Law

  • InBC may also disclose your personal information where authorized or required by law.

Links to Other Websites

The Website contains links to other websites that are not under our control. These links are provided for convenience and reference only. We do not endorse, recommend or accept any responsibility for the content of those websites. Once you leave the Website, the Policy does not apply. InBC is not responsible for the privacy practices, collection of personal information or content of external websites. Please be aware that the privacy policies of the other websites may differ from InBC.

You may link to our Website subject to these terms and conditions:

  • You may link to, but must not replicate, our content on your website.
  • You must either transfer the User’s full screen to our Website or launch our Website in a new browser window. Our content must not appear in the frames of other pages nor be accompanied in any way by third-party information that may imply our affiliation with or endorsement of the third-party site or their frame.
  • You must not use our logo unless we have provided it to you.

If you wish to reproduce information on our Website for commercial purposes or to obtain a copy of our logo for linking purposes, please contact info@inbcinvestment.ca.

SECURITY AND PROTECTION OF YOUR PERSONAL INFORMATION

 InBC is committed to protecting your privacy through responsible information management practices. InBC manages and protects personal information according to the provisions of the PIPA. InBC has implemented various physical, technical and administrative measures to protect personal information in its custody or under its control. These include reasonable security arrangements to prevent unauthorized access, collection, use, disclosure, copying, modification or disposal or similar risks.

InBC is not responsible for any failure by you to secure your own devices and their access to the Internet or your use of public, unsecured networks.

RETENTION OF YOUR PERSONAL INFORMATION

Information collected by InBC is maintained in accordance with applicable privacy legislation and InBC’s retention policies and practices.

CORRECTION AND ACCESS TO YOUR PERSONAL INFORMATION

You have various rights in respect of the personal information we hold about you. These rights may be limited by law. You have the right to access the personal information we have collected about you, as well as the right to update or correct any personal information we hold about you, to the extent permitted by law. If you wish to inquire about access to or updating or correcting your own personal information, please contact our Privacy Officer as indicated below.

In some cases, you may request that we stop using your personal information. If you wish to withdraw your consent to our collection, use or disclosure of your personal information, please contact our Privacy Officer. We may not be able to action your request due to legal obligations or requirements. If you withdraw consent, we may no longer be able to provide certain services to you.

Changes to the Policy

From time to time, InBC reviews and revises the Policy to better reflect the changing nature of the Website and ensure personal information remains fully protected.

InBC may update the Policy from time to time by posting a new version of the Policy on the Website. Your continued interactions with InBC or use of the Website after any such changes come into effect will constitute your acceptance of such changes to the Policy. If there are significant changes made to the Policy, we may notify the Users in advance by email. InBC’s collection, use, disclosure and retention of your personal information will be governed by the version of the Policy in effect at that time. We suggest that you review the Policy periodically.

Contact Us

Questions or concerns regarding the Policy, including the collection of your personal information, can be directed to our Privacy Officer, who is responsible for ensuring InBC’s compliance with the Policy. You can contact our Privacy Officer using any of the following methods:

By mail to:

909-925 West Georgia Street
Vancouver, BC V6C 3L2

By email to:

info@inbcinvestment.ca

InBC takes any complaint about its privacy practices seriously and will investigate all complaints. If InBC finds a complaint justified, we will take the necessary steps to resolve it. The complainant will be informed of the outcome of the investigation regarding any complaint. If you are not satisfied with InBC’s response to a complaint, you may have options to exercise various complaint procedures, including with the relevant Privacy Commissioner or regulatory authority.

Disclaimer

InBC aims to provide you with information that is up-to-date, accurate and reliable. We do not make any warranty or assume any legal liability for the accuracy or completeness of the information, software and graphics on the Website.

Copyright

The information, software and graphics on our Website are either:

  • copyrighted by InBC, or
  • provided with the permission of the owner of the intellectual property rights, or
  • believed to be in public domain.

You may reproduce information for personal, professional and educational use. You may not reproduce information for the purpose of commercial redistribution, except with our written permission.

Social Media

InBC publishes information and updates on our various social media channels. We actively post to those channels and monitor them during regular business hours.